Transactions
3,947
Up 37.7% vs. previous period
Total successful transactions
THE BUSINESS OPERATIONS CENTER
A clearer view.
A more informed team.
From daily activity to the details behind a transaction, explore the workspace that helps agents and dealers understand their prepaid business.
Available tools depend on your role, permissions and account configuration. Contact Pay’nUp to confirm the right setup for your business.
A CLOSER LOOK
Understand activity.
Explore the detail.
Overview, Activity and Failures views organize the information your team uses to review performance and investigate exceptions.
01 / OVERVIEW
The essentials, in one view.
Review transactions, sales and commissions alongside success rates and period comparisons.
Dashboard
Welcome to payment center
Month to date1Nov2026–12Nov2026
Sales
$522,596.12
Up 61.7% vs. previous period
Transaction volume (processed)
Gross Commission
$23,365.79
Up 94.7% vs. previous period
Total commission earned
Avg. Transaction Value
$132.40
Up 17.5% vs. previous period
Sales ÷ Transactions
Commission Yield
$4.47
Up 20.3% vs. previous period
Gross Commission per $100 in sales
Commission per Transaction
$5.92
Up 41.4% vs. previous period
Gross Commission ÷ Transactions
Success Rate
97.1%
Up 3.3% vs. previous period
117 failed of 4,064
Highlights
Demo Dealer 15 is selling less: 29 transactions, down from 78 (62.8% less).
5 dealers sold in the previous period but haven’t sold anything in this one.
4 live dealers are selling significantly less than usual.
Sales
Leaderboard
| Dealer | TXN | Trend | Sales / Comm. | Rate | |
|---|---|---|---|---|---|
1Demo Dealer 02 |
596 | Up 208.8% | $79,781.72$3,640.32 | 15.3% | |
2Demo Dealer 01 |
310 | Up 37.8% | $39,726.81$1,792.81 | 7.6% | |
3Demo Dealer 08 |
279 | Up 149.1% | $38,238.72$1,706.45 | 7.3% | |
4Demo Dealer 03 |
243 | Up 32.8% | $33,759.26$1,531.68 | 6.5% |
Performance Trend
02 / ACTIVITY
See when activity happens.
Compare activity across weekdays and time blocks to understand patterns in the selected period.
03 / FAILURE ANALYSIS
Focus your investigation.
Review failure patterns by time. Use the platform’s related records and responses to investigate individual issues.
The Overview is an interactive demo: all its figures and names are simulated. The other previews are AI-edited crops of supplied Pay’nUp screenshots, with identifying details and account-specific figures removed. They illustrate interface features, not business results. Select an image to view it larger.
BILLING CENTRAL
Know what’s due.
See what comes next.
Bring invoices, bills and collection activity into a clear overview. Review upcoming billing, overdue items and reconciliation work from one place.
Billing Overview
What you have to collect and to pay, and what is coming up
Invoices to collect
$186,420.55
142 open invoices
Bills to pay
$48,915.20
37 open bills
Overdue invoices
$21,384.90
Past the due date
To be invoiced
$64,208.75
1,846 transactions
Next invoice Nov 16 at 11:59 PM
Invoiced this month
$273,357.22
Up 14.2% vs. last month
379 invoices
Collected this month
$237,820.78
Up 9.7% vs. last month
$195,013.04 from November invoices
$42,807.74 from earlier ones
ACH to reconcile
$38,612.40
4 ACH batches
ACH returns
$1,245.00
2 ACH batches
Needs your attention
5 items
18 invoices overdue. $21,384.90 past due to collect.
2 ACH batches with returned payments to collect. $1,245.00 came back and has not been collected again — do it from the returned entry in the batch detail.
3 bills overdue. $4,210.00 past due to pay.
4 ACH batches not reconciled yet. Reconcile them against the bank statement, marking any returned entry.
6 subscriptions bill this week. Recurring invoices about to be issued.
Aging
A/R Aging Summary Report
| Customer | Current | 1–30 | 31–60 | 61–90 | 91 and over | Total | |
|---|---|---|---|---|---|---|---|
| Total | $165,035.65 | $14,212.40 | $4,820.75 | $1,618.30 | $733.45 | $186,420.55 | |
| Demo Dealer 02 | $28,410.20 | $3,120.00 | $1,940.50 | $33,470.70 | |||
| Demo Dealer 07 | $22,905.35 | $2,480.15 | $980.00 | $26,365.50 | |||
| Demo Dealer 01 | $19,730.80 | $1,865.00 | $1,120.25 | $22,716.05 | |||
| Demo Dealer 11 | $15,212.60 | $733.45 | $15,946.05 | ||||
| Other customers | $78,776.70 | $6,747.25 | $1,760.00 | $638.30 | $87,922.25 |
A/P Aging Summary Report
| Vendor | Current | 1–30 | 31–60 | 61–90 | 91 and over | Total | |
|---|---|---|---|---|---|---|---|
| Total | $44,705.20 | $3,410.00 | $800.00 | $48,915.20 |
Recent invoices
View all
| Invoice / Customer | Due | Status | Amount |
|---|---|---|---|
| 00544818Demo Dealer 02 | Nov 26, 2026 | Unpaid | $4,826.40 |
| 00544817Demo Dealer 07 | Nov 25, 2026 | Paid | $3,912.75 |
| 00544816Demo Dealer 11 | Nov 24, 2026 | Partially paid | $2,740.20 |
| 00544815Demo Dealer 01 | On receipt | Paid | $3,385.60 |
| 00544814Demo Dealer 04 | Nov 22, 2026 | Unpaid | $1,964.35 |
| 00544813Demo Dealer 08 | Nov 21, 2026 | Paid | $2,218.90 |
Coming up for invoicing
View transactions
| Customer | Transactions | Amount | Next invoice |
|---|---|---|---|
| Demo Dealer 02 #10482 | 412 | $14,826.30 | Nov 16 at 11:59 PM |
| Demo Dealer 07 #10517 | 368 | $12,904.15 | Nov 16 at 11:59 PM |
| Demo Dealer 01 #10471 | 341 | $11,730.40 | Nov 16 at 11:59 PM |
| Demo Dealer 11 #10544 | 297 | $10,215.90 | Nov 16 at 11:59 PM |
| Demo Dealer 04 #10493 | 248 | $8,146.60 | Nov 16 at 11:59 PM |
| 1 more customer | 180 | $6,385.40 | |
| Total | 1,846 | $64,208.75 |
ACH batches in progress
View batches
| Batch | Status | Balance | Created |
|---|---|---|---|
| #1291 · Weekly collection | Draft | $12,480.60 | today |
| #1290 · Weekly collection | Pending | $11,935.20 | 1 day ago |
| #1289 · Weekly collection | Submitted | $10,842.75 | 2 days ago |
| #1288 · Subscriptions | Submitted | $9,615.40 | 3 days ago |
| #1287 · Weekly collection | Submitted | $9,340.85 | 5 days ago |
| #1286 · Weekly collection | Submitted | $8,813.40 | 6 days ago |
Follow invoices and bills.
Review what is owed to you and what you owe. Open the related billing record to inspect line items, linked transactions, due dates and payment records.
Prioritize outstanding items.
Use overdue indicators and aging summaries to identify balances that need attention. Review upcoming subscription billing alongside current obligations.
Connect the records.
Review ACH batches, returned entries and provider or gateway reconciliation views where enabled. Keep invoice, transaction and settlement statuses distinct.
Inside the platform, select Billing Central → Overview. Billing arrangements and available controls depend on your account setup. A billing total or processed record alone does not confirm settlement.
BUILT INTO PAY’NUP
Meet your Pay’nUp
AI Assistant.
Ask questions about your business in everyday language, right inside the Business Operations Center.
The built-in assistant draws on your own data—sales, products and merchants you can already see—to help you explore business activity.
Sign in and select Pay’nUp AI Assistant. Availability and data access depend on your account and permissions. Check responses against the relevant records.
START WITH A QUESTION
What would you like to know today?
- How is this month going?
- What are my top products this month?
- When do I sell the most?
- Why are my transactions failing?
- Which dealers stopped selling this month?
Example questions from the Pay’nUp interface. Use the assistant inside your existing platform account.
AGENT WORKSPACE
Network oversight.
For organizations overseeing dealer accounts, pricing relationships, channel configuration, billing and support.
- Review network and dealer activity.
- Inspect dealer, location and customer records.
- Review pricing, commissions and billing configuration.
- Explore account-dependent sales and integration settings.
DEALER WORKSPACE
Store-level clarity.
For merchant managers and authorized store staff reviewing their own activity and account information.
- Inspect store transactions and available products.
- Review prices, invoices and payment records.
- Check clerk access and permitted staff settings.
- Work with your Agent on setup and account changes.
EXPLORE THE WORKSPACE
The tools behind
your daily operations.
Explore the areas of the Business Operations Center. Your account administrator can confirm the tools enabled for your role.
Activity & reporting
Turn a summary into a specific record.
Dashboard views summarize successful transactions, processed sales, success rates and commissions for the selected period. Drill into transaction records and inspect the service status, customer payment status and provider response separately.
Agents
Dealer activity, dealer leaderboards, location and source views, and reports covering sales, failures, card-related records, fees and store gift-card activity.
Dealers
Store-scoped activity, source comparisons, transaction details and the reports exposed to the account. Available reports may include E911-related transaction and fee records.
Useful to know
Dashboard transaction counts cover successful transactions; the Transactions list can cover all matching statuses. Compare the same dates and filters. Use the available search, grouping and export controls to focus your review.
Products, pricing & promotions
Keep product details and pricing relationships visible.
Search Products and Categories by product, carrier or SKU. Review prices, fees, discounts and commissions as separate values.
Agents
Retailer price lists, wholesale prices and discounts, inherited pricing, and representative pricing relationships. Pricing controls include Edit Mode, approval, spreadsheet import and batch-discount settings.
Dealers
Available store products, retailer price lists and customer discounts or fees. Product and carrier Direct Payment QR-code dialogs link toward a separate customer flow.
Promotions & inventory
Agent tools include promotional gifts, discount codes, PIN inventory, load packs and private-label gift-card brands, cards and ledger views. Ask Pay’nUp about the inventory and promotion tools available to your account.
Dealers, locations & customer records
Understand how your network is organized.
The Agent view brings dealer records, store locations, clerk accounts and customer records into distinct areas. Dealer lists show account status and activity; location records identify store origins.
Account configuration
Dealer settings cover identity, assigned pricing, category restrictions, fees, billing, providers, notifications and security. Availability depends on the account.
Customer support
Authorized users can consult customer records and related activity to investigate an issue. Keep support investigations connected to the relevant dealer and transaction.
Setup
Dealer, location and customer setup forms collect the information for each account. Coordinate onboarding with your authorized administrator.
Sales channels & integration settings
Explore the channels configured for your business.
The Agent interface includes clerk/POS settings, terminal records, kiosk management and API-key controls. Confirm enabled channels and setup requirements with Pay’nUp.
Point of sale & terminals
Clerk settings distinguish sales access from backend staff access, with location, product, payment-method and access restrictions. Terminal settings provide a separate configuration area.
Kiosks
Views cover the kiosk fleet, jobs and map, along with themes, advertising and maintenance content. Contact Pay’nUp about device setup and deployment requirements.
API & connected services
API-key settings document dealer, location, scope, environment and IP restrictions. Provider, gateway and plugin settings are also present. Contact Pay’nUp about current integration eligibility, documentation and setup.
Billing, payments & reconciliation
Follow the record from activity to invoice.
Billing Central separates invoices, payments and billing stages. Pending describes approved transactions awaiting a billing cut-off; Processed describes those already invoiced.
Dealers
Review invoices, line items, linked transactions and payment records. Contact your Agent about billing arrangements and payment instructions.
Agents
Additional views and forms cover subscriptions, dealer-account funds, ACH records, gateway and provider reconciliation, wallet ledger entries and settlement batches.
Keep statuses distinct
A processed billing record does not establish settlement. Transaction status, customer payment status and invoice status answer different questions. Review each status separately when investigating a billing question.
Commissions & representatives
See the relationships behind earnings.
Agent commission views distinguish incoming earnings from outgoing representative commissions, with transaction references and separate gross and net amounts.
Representatives
Representative settings cover hierarchy, groups, dealer eligibility and pricing ownership. A representative may manage price lists or use a configured commission relationship.
Statements & memberships
Statement controls use a closing day for pending commissions. Membership records and a dealer membership selector provide additional account configuration.
What to confirm
Eligibility, commercial terms, commission calculations and payout arrangements are account-specific. Review payout status separately from reported earnings.
Team access & account settings
Give each role a clear place to work.
Managers, backend staff, POS clerks and representatives serve different purposes. Staff groups, default permissions and location scope organize backend access.
Profile & merchant settings
Profile covers an individual’s identity and sign-in settings. Merchant Settings covers the organization or store, including available branding, notification and security options.
Security options
Two-factor settings and account restrictions are available in the documented interface. Work with your account administrator on configuration and recovery.
Public-site presentation
Some account settings include public-site colors, headlines and channel controls. Ask Pay’nUp which presentation and channel options apply to your account.
Messages, assistance & operational history
Keep questions tied to the underlying records.
The interface includes Inbox, Sent and Drafts, notification-recipient settings, contextual About explanations and a Pay’nUp AI Assistant entry point.
Messages & notifications
Message drafts and email-recipient settings are separate tools. Use the relevant area to review message status or configured recipients.
AI assistant
The interface describes assistance based on sales, products and merchants the user can already see. Check responses against the underlying transaction or report.
Agent investigation tools
Service Provider Logs and Administration Activity offer investigation views for authorized users. Use these records alongside the relevant transaction references when investigating an issue.
A CLEARER DAILY ROUTINE
Check the context.
Follow the reference.
- 01
Start with your scope
Confirm your account, dates and filters before reading a dashboard or report. Empty results may reflect the selected period.
- 02
Inspect the record
Use the transaction number and date to find activity. Review the product, source, response and customer payment status separately.
- 03
Resolve with context
Compare the related invoice and payment record. Give your Agent or support team the relevant reference and exact issue through an approved channel.
PLATFORM QUESTIONS
A few distinctions
that matter.
Is this website the operations platform?
No. This public website explains Pay’nUp. Sign-in and operational work happen at admin.paynup.com. Purchases use your enabled sales channel or app.
Does staff access include point of sale?
Backend staff and POS clerks are separate account types. Your Agent or account administrator can confirm the access needed for each person.
Does a failed transaction mean no payment occurred?
Not necessarily. Service transaction status and customer payment status are separate. Ask your authorized support contact to review both before retrying.
Are these tools included with every account?
Menus depend on role, permissions, account configuration and enabled channels. Your Agent or account administrator can confirm your available tools.
Who sets pricing and billing?
Setup is coordinated through the Agent, with assigned or inherited price lists and possible representative pricing relationships. Ask your Agent to confirm your store’s arrangement and any requested changes.
Are API access, kiosks or private-label cards available to my business?
Contact Pay’nUp to confirm eligibility, commercial terms, setup requirements and current availability for your business.
Already have access?
Open your existing workspace. For missing menus or store-specific pricing and billing questions, contact your Agent or account administrator.
Access Pay’nUp